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Delivery Policy

Delivery Policy

 

  • Autosphere.in has a transparent and clear shipping policy for all orders placed on our website, without any special exceptions.

  • We are committed to deliver your order accurately, in good condition, and always on time which is considered as the most important function of our business.

  • We offer FREE Shipping on the cart value of Rs.1000 or more except on some specified products mentioned clearly on the product page) and charge a mere Rs.70 on the cart value of less than Rs.1000.

  • Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.

  • We make our best efforts to ship each item in your order within 2-4 working days of the order. However in some cases, we may take longer, up to 5 working days, depending on the pin-code serviceability area and the mode of payment chosen by the customer.

  • In the unlikely event that we are not able to ship your order completely within 7 working days of the order(subject to exceptions) ,your delivery charges if any will be paid back to you. Also we shall cancel the order in case of some complications arising with the logistics of your order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment.

  • We ship on all days of the week (Monday to Sunday), excluding public holidays.

  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care 011-23644767 or drop us an email at info@autosphere.in, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest

  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

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